About Us

Q: What is your routing number?

Our routing number is 265473773. For your full account number needed for direct deposits, this can be found by logging into your account in online or mobile banking and clicking Menu\Electronic Instructions.

Q: How do I apply for a scholarship?

Visit our Scholarships page to learn about our scholarships and access the application.

Q: How do credit unions differ from banks?

Credit unions are non-profit and exist to help people, not to make a profit. As such, all earnings are returned to their members in the form of high-interest savings and low rate loans. A volunteer board of directors, elected by the members, governs a credit union. With their vote, each member has a direct impact on the direction of the credit union. Also, "people helping people" is the credit union philosophy. A credit union's goal is to serve all of their members equally and provide charitable contributions to their community. Credit unions are owned by their members. Each member gets one vote and an equal say in how the credit union is run.

Q: What is the email address for the credit union?

Our email is askus@instepmembers.com . Please do not include personal identifiable information, like account numbers, in email.?

Credit Union History

Established in 1948, we’ve been serving our military and community.

Instep Credit Union was chartered in 1948 as NAS Credit Union by Prentice “Jake” Jacob.

We opened a state chartered, non-profit entity in accordance with the laws of the State of Louisiana. The original office was located at the New Orleans Lakefront in the current UNO location.

In 1957, the NAS CU had a change of domicile when the base moved to its present location in Belle Chasse. The Credit Union conducted operations for (1) hour each day on the first floor of a Navy Hangar. In 1976, the Credit Union moved into Butler Building A, #262 at 400 Russell Ave.

Since that time, many changes have occurred. In November of 1994, Mr. Jacob retired after nearly 40 years of dedicated service to our membership. In August of 2001, the Credit Union changed its name from NAS to NAS JRB to be more aligned with the base name. In June of 2022, the Credit Union changed its name again from NAS JRB to Instep to better reflect our membership base. In 2023, Instep became a federal-charted credit union. Instep Credit Union has two branch locations in Belle Chasse, LA.

We're more than just a credit union. We are a team of financial advocates guiding our community to bold new financial horizons. This credit union is federally insured by the NCUA.